Política de Privacidad | Casa de Claudia

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

Identity: House of Claudia Comillas

Postal Address: Paseo Estrada, 6 – Comillas (Cantabria)

Telephone: +34 630 99 34 65

Email: fernandorodriguezproinsa@gmail.com

DATA PROTECTION OFFICER

Contact: fernandorodriguezproinsa@gmail.com

In accordance with current legislation on the Protection of Personal Data, CASA DE CLAUDIA COMILLAS informs the user(s) (the “User/s”) of the Website www.casadeclaudiacomillas.com (hereinafter, the “ Web") about the Privacy Policy that will apply in the processing of personal data that the User provides either when registering on the Web by completing the registration form enabled for this purpose, when subscribing to the newsletter, as well as such as during the purchasing process or in the interactions you make with Casa de Claudia Comillas

The User, by providing Casa de Claudia Comillas with their personal data, will expressly consent, through the mechanism enabled for this purpose, that Casa de Claudia Comillas may process said data in the terms established in this Privacy Policy, which will constitute the basis legal for its treatment.

WHAT TYPE OF PERSONAL INFORMATION DO WE COLLECT?

Casa de Claudia Comillas may collect personal information from Platform Users through the corresponding forms, that is, name, email address, postal address and/or telephone number when the User visits the Platform, registers , place an order online or contact fernandorodriguezproinsa@gmail.com.

In addition, Casa de Claudia Comillas collects all information related to your browsing on the Platform and your interaction with the brand.

Failure to provide certain information designated as mandatory may mean that it will not be possible to manage your registration as a user or the use of certain functionalities or services available through the Platform.

The data voluntarily provided by the User during the use of the Website will be included in a file owned by Casa de Claudia Comillas for processing for the purposes indicated in this Privacy Policy. In accordance with current legislation on the protection of personal data and in particular, as established in Regulation (EU) 2016/679 of April 27, 2016 regarding the protection of natural persons with regard to processing of personal data and the free circulation of these data and by which Directive 95/46/EC is repealed, Casa de Claudia Comillas will maintain the corresponding record of personal data processing activities.

Casa de Claudia Comillas has adopted the necessary technical and organizational measures to maintain the required level of security, according to the nature of the personal data processed and the circumstances of the processing, in order to avoid, as far as possible and always according to the state of the art, its alteration, loss, treatment or unauthorized access.

FOR WHAT PURPOSE DO WE PROCESS PERSONAL DATA?

The personal data that you provide us and those that you provide us at any time will be included in an automated file for which Casa de Claudia Comillas is responsible for the following purposes:

a) Manage your registration as a user on our Platform

b) Develop, fulfill and execute the purchase and sale contract entered into when purchasing products from Casa de Claudia Comillas.

c) Inform, process, manage and send your order (and eventual return) as well as the perfection of the purchase and sale contract of the products you have purchased.

d) Contact you through email, telephone calls, sending SMS or other equivalent electronic means of communication, in relation to updates or informative communications related to the contracted functionalities, products or services, including security updates of the Platform, provided that is necessary or reasonable for its execution.

e) Respond to and follow up on the queries and requests that you direct to us through our Customer Service or in our stores.

f) Provide you with information about the products marketed by Casa de Claudia Comillas as well as any other complementary products, including in relation to said products, the sending of future commercial and advertising offers through any available communication channel, including SMS messages to mobile phones, email, etc.

g) Creating user profiles

h) Carry out market studies and statistics of our products.

HOW LONG WILL WE KEEP THE DATA?

The personal data provided will be kept as long as the commercial relationship or the one that gave rise to the treatment is maintained. If you decide to cancel your personal data, it may be kept in our databases for the periods provided by law in order to comply with tax and accounting obligations, and will be deleted once said legal periods or those that are applicable have expired.

NEWSLETTER SUBSCRIPTION

In the event that you authorize your subscription to the www.casadeclaudiacomillas.com Newsletter, we will provide you with information about our products and services, through various means such as, among others, email, any other equivalent means of electronic communication, such as SMS.

Subscribing to the Casa de Claudia Comillas Newsletter may entail the use of your personal data to make personalized advertising available to you, related to our products and services through e-mails, SMS, or other electronic means of our own or third-party collaborators. . In order to improve the service we provide to you, we inform you that personal data related to your purchases in our online and physical stores, tastes and preferences may be used for analysis purposes, generation of usage profiles, marketing studies, customer surveys. quality and improvement of interaction with our clients.

If you are a registered user, you can change your preferences regarding the sending of such commercial communications through Casa de Claudia Comillas or the functionality that may exist for this purpose on the Platform.

Likewise, you can unsubscribe through the link enabled for this purpose in each of our newsletters and following the instructions provided.

WHAT LEGITIMATES US TO PROCESS THE DATA?

The legal basis for the processing of your data as a customer is the contractual relationship established when purchasing Casa de Claudia Comillas products and compliance with commercial, tax and accounting obligations.

The communication of offers and promotions, the sending of advertising by any means of communication, as well as the creation of profiles and the transfer of your personal data to third parties, are based on the express consent requested.

TO WHICH THIRD PARTIES CAN WE COMMUNICATE THE DATA?

In order to offer you a quality service, Casa de Claudia Comillas is obliged to provide certain data of its users to other companies that collaborate with the provision of the service (transporters, financial entities, courier companies, communication sending companies, profiling companies, etc.). In all cases, the data provided is strictly necessary for the specific activity to be carried out.

By accepting this Privacy Policy, you expressly authorize Casa de Claudia Comillas that the personal data you provide us may be transferred to other companies in the group or third-party collaborators of Casa de Claudia Comillas, whether inside or outside the territory. Spanish, and offer a level of protection comparable to that established in Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR), in Organic Law 15/99 of December 13 on the Protection of Personal Data (LOPD), and in the other current regulations on the matter.

In any case, third parties with whom certain personal data are shared will have previously accredited the adoption of appropriate technical and organizational measures for their correct protection.

Under no circumstances does Casa de Claudia Comillas sell customer data to third parties.

WHAT ARE YOUR RIGHTS REGARDING PERSONAL DATA?

The User may exercise their rights of access, rectification, deletion and opposition, as well as the limitation and portability of their data in compliance with the provisions of current data protection regulations. The exercise of these rights must be carried out through written communication signed by the owner of the data, indicating their address, attaching a copy of their National Identity Document or other supporting document, addressing Casa de Claudia Comillas, to the email address indicated in the header.

Likewise, the User may oppose the sending of commercial communications from Casa de Claudia Comillas and withdraw their consent without affecting the legality of the processing of their personal data for other purposes.

Casa de Claudia Comillas informs its Users of the possibility of submitting a claim to the Spanish Data Protection Agency in the event that they understand that the correct assistance has not been obtained in the exercise of the rights mentioned in this section.